Banter in the Workplace
Banter is an inevitable part of working life. It can help to build shared bonds of humour but it can also be offensive and discriminatory, leaving people feeling humiliated and excluded, and causing serious damage to relations in the workplace. Combining powerful drama with analysis from legal experts and leading workplace psychologists, “Banter in the […]
Bullying and Harassment: Effective Interventions
Tackling inappropriate behaviour at work isn’t just about having the right policies in place. It’s about everyone taking effective action to challenge bullying, harassment and other unacceptable conduct and create a diverse and respectful working environment. Combining original drama with analysis from business psychologist Gordon Tinline, this briefing looks at the impact of bullying and […]
Creating an Environment Based on Respect
Bullying, harassment and other types of inappropriate behaviour can have a profound impact both at work and beyond. In our increasingly diverse workplaces, everyone has a role to play in creating an environment that’s based on respect and enables everyone to give their best. Combining original drama with insight from leading equality and diversity specialists, […]
Dealing With Sensitive Issues: Overview
Whether it’s speaking to someone about their bad body odour, tackling issues around someone’s personal life, dealing with sickness and bereavement or addressing suspected alcohol or drug abuse, being able to have conversations around sensitive issues is a key skill that can mean the difference between a happy, productive workforce and one that’s plagued by […]
Inclusive Language and Communication
Our communication style and the language we use play a vital role in creating an inclusive workplace culture. Being able to communicate in an inclusive way is key to getting the very best out of our people and meeting the needs of our clients and customers. This course looks at how the language we use […]
Inclusive Leadership
Inclusive leaders know how to leverage a diversity of skills, experience and perspectives in a way that delivers competitive advantage for their organisation. This course looks at the signature traits of inclusive leadership and explains the skills required to become a highly inclusive team leader or manager. If we think about diversity as being the […]
Solution Focused Brief Therapy
This accessible and engaging course on Solution Focused Brief Therapy (SFBT), provides a practical introduction on how to create solution focused conversations. If your role involves supervising or supporting others then this step by step video instruction will be invaluable. Barry Winbolt lead you through the basic principles, techniques and steps involved in the approach […]
Tackling Age Bias: Age Discrimination
Organisations today are often seeing several different generations working together under one roof and this brings with it both challenges and opportunities. This course looks at the impact that ageist bias and stereotypes can have in the workplace and shows how valuing and supporting employees of all ages enables employers to reap the benefits of […]
The Effective Bystander
Bystanders can intervene to challenge inappropriate conduct in many different ways. This course explains why it’s important to take action if you witness unacceptable behaviour and sets out a range of effective strategies. As bystanders in our everyday and working lives, we all have a responsibility to take action when we witness bullying, harassment, and […]
Understanding Equality Impact Assessments
An Equality Impact Assessment (EIA) will help you analyse your policies and practices to make sure they do not discriminate against or disadvantage people and that they promote equality in your organisation. Integrated, cyclical EIAs are a highly effective means of enabling organisations to benchmark progress in matching their policies’ actual equality outcomes to their […]