Consumer Duty (UK)
The Financial Conduct Authority (FCA) has changed how we approach and treat customers by introducing Consumer Duty. Learn all about these changes and what they mean for you, including how to drive customer success and continuously improve as an organisation around this goal.
Cyberbullying (UK)
What you need to do when you experience or witness cyberbullying.
Dignity at Work (UK)
How to contribute to a positive working culture and environment.
International Fraud, Bribery, and Corruption
Bribery and corruption are found in all countries. They hurt the poor disproportionately, undermine economic growth and are a barrier to poverty alleviation and good governance. This course defines key terms and concepts, introduces you to our policies and responsibilities and outlines good practice in typical situations you could encounter.
Positive Mental Health at Work (UK – Manager)
This course is ideal for Managers who are committed to an environment and working conditions that promote positive mental health and well-being at work. It is also a useful reminder to anyone working with others to stay alert to potential problems and ask for help before they get too big. The cost of poor mental […]
Speaking Up (UK)
What you need to do if you experience or witness bullying and harassment.
What is Bullying and Harassment? (UK)
Explore the different forms that workplace bullying and harassment can take.
Equality and Diversity (Employee)
This is a training course for employees at all levels, providing an understanding of equality and diversity and how this applies to the workplace environment.
Equality and Diversity (Manager)
This is a training course which will give you a greater understanding of equality and diversity, and how this applies to your role as a manager in the workplace.
Allyship
An ally is an individual who is not a member of a particular under-represented group themselves, but who uses their power, voice and privilege to support that group (or multiple groups) – be that people from the LGBTQ+ community, women, older people, people from an ethnic minority background or those with a disability. Allyship is […]