How to Delegate: Five Levels of Delegation
Delegating is one of the key tools that a manager has to develop and motivate the individuals on their team. While it requires an investment of time and effort at the outset, giving people the space and time to carry out activities that will stretch and challenge them can be hugely beneficial in the long […]
How to Form and Mobilise a Team
All leaders and employees want to be part of a high performing team and team dynamics are vital to the overall success of an organisation. How a team is created and then utilised is critical to high performance. This module looks at the different stages of team development and what can be done to influence […]
Implement Change
This course, created by ILM has been designed to help you manage changes in the workplace; understand change, make and implement a plan, and then check it’s worked.
Inducting a New Team Member
The induction process is an opportunity to welcome new employees, ensuring they have the knowledge and support required to succeed, and to develop an understanding of the business and its objectives. This course explores the induction process, what it involves, common obstacles and the benefits of induction for both the individual and the organisation.
Leadership Styles and Qualities (UK)
Discover how to choose and implement a leadership style that works for your team in different situations. Explore the qualities people expect from a leader, assess you own leadership skills and create a plan to strengthen your development areas. (UK Version)
Management by Objectives to Guarantee Extraordinary Results
In this course, you’ll learn the key points for understanding the Management by Objectives model, a method which enables you to set compliance standards and targets, assign priorities, monitor team members and to have appropriate team performance measurement criteria.
Monitoring Performance (UK)
Build a successful working relationship that allows monitoring without micromanaging. Learn how to adapt your management style to fit the situation and individual. Explore the benefits of observing and recording performance data to achieve consistent performance improvement. (UK Version)
Performance Appraisals
One of the most important parts of a manager’s job is to manage the performance of their team, and the principal tool in this process is the performance appraisal. The appraisal interview is an opportunity to assess and give feedback on staff performance, to praise and build on achievements and identify development objectives that benefit […]
Performance Improvement Strategies (UK)
How do you encourage someone who exceeds expectations to continue their high performance? Can you motivate and develop someone who is underperforming? Explore different performance improvement strategies and see how to enrich someone’s job, rather than simply enlarge it. (UK Version)
Performance Management
As people are creators of value in an organisation, they need to know whats expected of them, be motivated to achieve their goals and have the necessary skills and resources to thrive, making positive performance management critical to the businesses success. In this course well explore how organisations can support their employees by implementing a […]