Enabling people to move from disability awareness to disability confidence is an important part of building an inclusive workplace and improving customer service. This training solution provides best practice guidance for working with disabled customers and colleagues.
Would staff in your organisation know the right way to deal with a customer or colleague who has a physical or visual impairment, or has mental health issues? Would they be able to deal with them comfortably and confidently, or would they feel awkward or embarrassed and be afraid of doing or saying the wrong thing?
This course combines original drama with powerful personal testimony from people with a range of disabilities and insight from the experts to show the practical steps you need to take in order to provide effective service for disabled customers and support disabled colleagues and staff.
This course is just one part of what you can access through My eLearning Hub.
With more than 5,000 online courses available, your organisation can build a training library that supports compliance, personal development, leadership, health and safety, wellbeing, workplace skills and much more.
Instead of trying to manage training through scattered spreadsheets, email reminders and disconnected platforms, My eLearning Hub gives you one place to assign courses, track progress and see who has completed what.
Managers can support their teams with relevant learning. Compliance leads can keep evidence in one place. HR teams can give people easier access to the development they need. And learners can complete courses at a time and pace that works for them.
Whether you need one course, a full training pathway or a wider eLearning solution for your workforce, My eLearning Hub gives you the structure to manage it properly.
Speak to us about this course and find out how My eLearning Hub can support your organisation with access to over 5,000 courses.
