Visual Communication for Sales
In sales, visual communication skills are valuable for salespeople as they can enhance the overall impact and effectiveness of the sales messaging and process.
What Is a Project and How Is It Managed?
“We are rapidly losing ground on our competitors; we need to create a new service!” “We don’t have the budget for that in our division!” “How can we develop an international perspective when we have always been locally focussed business?” “The people we need to collaborate with are always busy with their own activities…” If […]
What Is a Project?
“We have to increase sales!” “We need to launch new products!” “It’s urgent!” “There’s no budget!” “Where did this new problem come from?” If you have often heard these phrases in your organisation, this course will teach you that a project must put together often conflicting elements, such as time, costs, quality, and the different […]
Win-Win: Negotiation To Reach Agreements And Strengthen Relationships
In this course, you’ll learn the key points for mastering all the stages of a negotiation process in the Harvard University style, so that satisfactory agreements can be reached by the parties involved in the process, thus strengthening the relationships between them, achieving profitable and stable agreements and quickly resolving conflicts.
Work Breakdown Structure
Did you know that a Work Breakdown Structure (WBS) was used for the first time by NASA to manage the Apollo program in the 1960s? In this course, we will take a detailed look at the usefulness of a WBS. This tool represents the project in a logical hierarchical map, like a family tree. We […]
Working on Projects
Can you manage your time to obtain concrete results at the end of your work? Do you follow orders and live day by day, or do you work according to a clear project that is shared amongst your whole team? This course will explain the basics of working on projects.
Workplace Diplomacy
Diplomacy and tact are essential workplace skills which take time, patience and good judgement to develop as each person and situation is unique. By honing these skills you will be able to convey your ideas or opinions without damaging relationships or causing offence. This course explores why diplomacy is important, how to become a diplomat […]
A Positive Perspective
A positive perspective allows us to perceive every situation in a proactive, productive light, focusing on positive outcomes instead of being weighed down by negativity. This change in perspective can have a similar positive effect on our relationships with other people, at home and in the workplace. This course will establish the value of a […]
Blockchain
Is it possible to make a wire transfer without having to go through a bank? Is it possible to make exchanges without a third party certifying who we are? Some experts say Blockchain will mean for business what the internet was for communication. Security, transparency and speed are just some of its benefits.
Chatbots and Virtual Assistants
Assistants that allow us to manage small daily tasks? Software like Siri and Cortana are just the gateway to the wide world of chatbots, which promise to become an even bigger part of our lives in the years ahead. This applies not only to the home, but also the workplace where these digital tools will […]