Conflict Management for Professionals in the Public Sector
In this course, you’ll learn the keys for how people who work in the public sector can better manage conflicts. The course aims to give professionals the right tools to deal with both their own colleagues and well as with everyday citizens so that people can have more trust in their public bodies and the […]
Connect and empathise with others to avoid misunderstandings
In this, you’ll learn the essentials to enable the learner to apply techniques and tips to better understand people and avoid misunderstandings.
Cybersecurity: Work Securely In Digital Environments
In this course, you’ll learn the key points for using technological resources responsibly, knowing how to switch off and avoid dependence on the numerous different applications available.
Deep Learning
How are machines able to learn? Is Siri simply a robot programmed to answer questions or can it learn from what we ask? Deep Learning is already creating artificial neural networks capable of making machines increasingly smarter.
Digital Wellbeing
Digital technology and the culture it creates has transformed our lives, impacting the way we work, access information, communicate and socialise. This module explores the effects that digital culture can have on our lives and the ways in which we can participate whilst still maintaining our wellbeing.
Emotional Intelligence for Top Leadership
In this course, you’ll learn practices and examples to learn how to manage the emotions of the people in a team as well as your own, in order to work with a motivated and committed team.
Emotional Self-Control: The Key To Your Well-Being
In this course, you’ll learn the key points to increase personal self-knowledge in order to handle your own emotions appropriately, especially negative ones, thus allowing you to recognise, accept and drive them to success in order to improve confidence, self-esteem and security, to achieve a better relationship with others and for personal well-being.
Empathy: the Key to Strengthening Customer Relationships
In this, you´ll learn the techniques and tips to be able to show empathy and improve customer relationships.
Energy Efficiency Awareness (General)
Following a few simple good housekeeping ideas could improve your business energy efficiency. This course has been designed to help raise awareness of energy efficiency in the workplace.
Energy Efficiency Awareness (Manager)
Did you know that you could cut your energy costs by up to 20% by employing easy measures that may not cost anything?