The Blog

Have you ever run across a blog and found you don’t understand what it’s saying? Where the discussion is going, who is speaking, and in what capacity? In this course, you will learn what a blog is, how it’s made, how it’s used, how it’s updated, and how to behave properly in the blogosphere.

The Pitfalls to Avoid in Managing Projects

Do you have the feeling that you can’t plan your projects correctly? Don’t you understand why the resources you have available are never sufficient? Do you concentrate on the details of specific activities but lose sight of the main goals? This course will help you to avoid the main pitfalls that impede the success of […]

The Project Team

“It’s all up to me! Whenever there’s an emergency, everybody runs away somewhere or other and I’m left behind to deal with the whole situation.” “The boss doesn’t realise that we have to respect the time requirements and we can’t go any faster.” “We will need two more days for testing … but the guys […]

The Skills of a Trainer 2.0

What does putting digital innovation at the heart of your organisation mean? What is the role of Academies in the present day? What skills must a trainer 2.0 have? This course will answer these and other questions. You will learn the steps necessary to renew the architecture of corporate training, as well as the tools […]

The Store Manager’s role

Are you a newly hired, trainee, acting or deputy Store Manager? Do you want to develop and refine your expertise, even if you have held this role for some time? Do you need to enhance your awareness of what it takes to be a Store Manager? This course will help you focus on the responsibilities, […]

Therapies for Organisational Diseases

In this course, you’ll learn the key points for carrying out an objective analysis to identify the areas the company should focus on to improve their organisational health and apply the necessary preventive, curative or palliative measures.

Types of Problem Behaviour

We’ve all come across the person who’s persistently negative, or who loses their temper at the slightest setback, or who plays ‘divide and rule’ and undermines their colleagues at every turn. The cost to organisations of certain negative or obstructive behaviours is considerable – and being able to recognize and deal with them effectively is […]

Wikis and Online Collaboration Platforms

Are you sure you can solve your problems alone, or would you rather have a good group with which to cooperate? Are you wary of ideas coming from others inside or outside your organisation – or do you welcome them? Technology provides you with a powerful tool: the collaborative working space, or wiki!

#For The Environment: Zero Carbon Emissions

In this course, you’ll learn theLearn the keys to a sustainable and environmentally conscious lifestyle in order to foster a more sustainable and less carbon-intensive society.

Classroom-Based Training Management Techniques

Do you sometimes have to handle difficult participants in classroom-based training? Do you find participants are often too passive or disengaged and you would like to improve the level of interactivity in your training sessions? Do live questions from participants make you feel uneasy and are you afraid of not being able to manage them? […]