Difficult conversations come in all shapes and sizes. It might be tackling an employee’s poor performance, breaking news of redundancies, or dealing with a sensitive personal issue affecting a member of staff – but whatever the issue, being able to approach tricky conversations with confidence is a crucial skill for all leaders and managers.
Combining powerful original drama with insight from leading workplace mediation experts, this course shows how to remove the fear factor from difficult conversations, employ a constructive approach and ensure you achieve the desired outcome.
This course is just one part of what you can access through My eLearning Hub.
With more than 5,000 online courses available, your organisation can build a training library that supports compliance, personal development, leadership, health and safety, wellbeing, workplace skills and much more.
Instead of trying to manage training through scattered spreadsheets, email reminders and disconnected platforms, My eLearning Hub gives you one place to assign courses, track progress and see who has completed what.
Managers can support their teams with relevant learning. Compliance leads can keep evidence in one place. HR teams can give people easier access to the development they need. And learners can complete courses at a time and pace that works for them.
Whether you need one course, a full training pathway or a wider eLearning solution for your workforce, My eLearning Hub gives you the structure to manage it properly.
Speak to us about this course and find out how My eLearning Hub can support your organisation with access to over 5,000 courses.