Managing a Sales Team

Sales people are good at selling but can they pool their efforts and work as a team? In this course, you will learn how to manage a sales team, set targets, coordinate the work required and promote team cohesion.

Managing a Virtual Classroom/Webinar

New technologies are revolutionising the world of training! Are you aware of this? How do you organise your virtual classroom? Do you manage the situation properly? Do you find it difficult to involve participants? Would you like to find out all the secrets for organising an effective training webinar? The virtual classroom offers innovative teaching […]

Managing and Co-Ordinating Resources

Do you dread managing and coordinating resources? Do you prefer to work on your own rather than get involved with others? Do you find it difficult to lead teams and manage resources, including team members? This course will teach you how to coordinate activities, projects, and resources!

Managing Anger

Have you ever felt so irritated by someone or something that you have reacted on impulse, and maybe then regretted it? Or been the target of aggressive behaviour, even when you thought you were not the cause? In this course, you will learn how to manage anger, to express your needs in a respectful manner, […]

Managing Challenges

When faced with a challenge, an “ambitious” objective or a complex task, do you ever feel lost or afraid? Are you afraid to fail? This course will help you to recognise and defeat irrational thoughts and see challenges as opportunities for improvement that you can deal with.

Maximising Potential Through Developing Strengths

This short course looks at how to maximize the potential of your staff by taking a strengths-based approach to development. People perform best when they are doing what they are good at and what they love. Put simply, a strengths-based approach is one that focuses on what people are capable of and energized by, rather […]

Metrics and Forecasting

Have you heard the expression that sales is a numbers game? In some ways this is true, however, it’s equally a performance game that you have the ability to control the outcome of. Without collection and analysis of metrics, the sales organisation cannot effectively prepare for growth or produce accurate sales forecasts. Hence the two […]

Monitoring and Control

How do you monitor the progress of a project? What should you do if you find changes versus the original objectives? In this course, we will look at the main objectives of the monitoring and control process, the activity the project manager must carry out at this stage, what tools can be used to track […]

Motivating People: 8 Basic Needs

Once our fundamental requirements such as food and safety are satisfied, what motivates us or gives us purpose varies considerably from person to person. Understanding individual motivation and how it affects our behaviour and engagement at work is a key skill for leaders who want to attract and retain talent, maximise productivity and steer their […]