How to Save Water to Help the Planet
In this course, you’ll learn the to achieve a sustainable lifestyle, ensuring responsible use of water and taking care of the planet for future generations
How to Show a Service-oriented Attitude in the Public Sector
In this course, you’ll learn the keys to Improve communication and the service-oriented attitude in the public sector, increase user satisfaction in the public sector, learn all about quality standards, understand and manage your own and other people’s emotions and listen to and empathise with public sector users.
Identify With and Commit To Your Company
In this course, you’ll learn the key points for boosting your commitment and that of others to the company, its mission, vision and values, in order to achieve an authentic organisational culture.
Improve Your Approach To Dealing With Change
In this course, you’ll learn the key points for initiating, developing and improving change management in the team and the organisation, ensuring professionals remain open-minded, flexible and capable of anticipating and reacting to change, in order to take full advantage of every opportunity that the business environment and digital transformation may offer.
Inclusive Recruiting (UK)
Explore how to make objective decisions about candidate applications.
Influencing Teams (British English)
How you influence people within your team will depend on the individuals involved and the team’s stage of growth. Learn how to analyse individual and team dynamics to adapt your style to suit your objectives and the situation. (UK Version)
Influencing to Win/Win (British English)
Do you find it difficult to get your opinions heard and your ideas adopted? Here you’ll learn how to plan realistic win/win outcomes. See how to adapt your influencing tactics to the situation and the key players involved. (UK Version)
Kindness: The Key to Building Positive and Lasting Relationships
In this, you’ll learn the keys to practice kindness in your everyday life, thus strengthening your emotional well-being. To improve your personal and professional relationships, so that you conduct them with respect, empathy and collaboration.
Leadership for Change
Digital transformation, internationalisation, and mergers are only a few ways to change organisations. How can leaders and managers prepare organisations to change? What are the main skills needed? In this course, we will talk about changes as a constant condition in an organisation’s life. We will learn how important it is to face change with […]
Lean Manufacturing and Lean Thinking
What are the origins of the Lean approach, and why is it so successful? What is Lean Manufacturing? Do you think that Lean Thinking principles can be applied only to automotive organisations? This course will help you understand Lean Manufacturing and its three core concepts or “pillars.” You’ll discover the advantages of adopting it and […]