Résilience (Royaume-Uni)
Modern life places all sorts of demands on our time and energy and can be hard to navigate. Discover how mindfulness can help you stay positive and resilient to setbacks and challenges. This course should last 5-7 minutes and is part of the Mindfulness suite of bite-sized courses. (UK Version)
Comment utiliser l'IA de manière responsable
Artificial intelligence (AI) is transforming the way businesses operate and how we work. It’s important that we all feel comfortable using it and can embrace its potential. Whether you’re new to AI or looking to refine your knowledge, this course offers practical insights and strategies to harness AI’s power ethically and effectively. We’ll explore the […]
Gestion inclusive
Inclusive management involves diversity, equity and inclusion, evolving subjects that can feel tricky to navigate. Although most people see the benefits of a diverse and inclusive working environment, many lack the understanding and confidence to be proactive and play a positive role. This course focuses on providing learners with the skills and confidence to not […]
Gestion inclusive
Inclusive management involves equity, diversity and inclusion, evolving subjects that can feel tricky to navigate. Although most people see the benefits of a diverse and inclusive working environment, many lack the understanding and confidence to be proactive and play a positive role. This course focuses on providing learners with the skills and confidence to not […]
Pleine conscience et vous (Royaume-Uni)
La pratique de la pleine conscience vous aide à prendre du recul pour vous reconnecter à votre environnement ; à être présent dans l'instant et à vous sentir maître de la situation. Explorez les bienfaits de vivre le moment présent à travers des techniques et des exercices pratiques. Ce cours devrait durer 5 à 7 minutes et fait partie de la suite de mini-cours sur la pleine conscience.
Biais inconscients (RU – Employé)
We all have unconscious biases deep-seated prejudices that we don’t know we have, that can affect how we treat other people. In a customer service environment, they can affect how welcome and comfortable our customers feel and how much they trust us. UK English version.
Biais inconscient (RU – Manager)
Avoid discrimination and support a culture of diversity in the workplace Everyone has Unconscious Biases. We may favour other people because they look or sound like us and dismiss others who are different. These thoughts may inform some or all of our decisions at work whether it is recruitment or promotion of staff or team […]
Procédures disciplinaires : Entretiens disciplinaires informels
This short course provides a step-by-step guide to having informal conversations about minor disciplinary matters, such as phone use, social media and timekeeping. Informal disciplinary conversations aren’t part of an organisation’s formal disciplinary procedure, but they can be a very effective way of tackling issues at an early stage before they become more serious. They […]
Comment se soutenir soi-même et soutenir les autres
Nous avons tous besoin de soutien en matière de santé mentale, et nous pouvons tous offrir du soutien aux autres. Ce module explorera comment la plupart des types de problèmes de santé mentale peuvent être évités grâce à une intervention précoce, et la prévention est toujours préférable à la guérison.
Introduction à la santé mentale
La santé mentale englobe notre bien-être émotionnel, psychologique et social. Ce module explorera l'importance de reconnaître et de traiter la santé mentale avec la même importance que la santé physique.