Improving Results
Experience and hindsight are wonderful things, especially when they leave an impression which you hadn’t foreseen or expected. There is a lesson to be learnt in every experience a sales manager has. The key is taking a step back, reflecting, analysing and learning before implementing the necessary adjustments to improve future outcomes and results.
Lead and Manage a Team
This course created by ILM has been designed to help you engage your team, manage their performance, spot and resolve problems, and support your whole team.
Lead the Development of Your Team
In this course, you’ll learn the key points to form and develop work teams, adapt to different collaborator profiles, and establish proactive and reactive training, development and monitoring strategies all with the aim of making teams efficient.
Líder como Entrenador (Reino Unido)
Discover how to create the conditions for successful coaching and plan an effective coaching project. You’ll learn how to select the appropriate coaching style to suit you and your colleagues. (UK Version)
Managing Imperfection in Order to Diagnose Your Business
In this course, you’ll learn the key points for identifying solvable or unsolvable flaws in each of the six most important areas affecting a company, in order to determine the measures that will improve results.
New Way of Working
The pandemic has changed our personal and professional lives. Suddenly, it required us to adapt continuously and flexibly in order to organise our work differently. Emergency-related smart working is now turning into a hybrid phygital working model in which both in-person and remote-working coexist. Office work and remote working converge into new forms of work. […]
Personal Values
Our beliefs influence our behaviours, which in turn influences our actions. Through understanding this cycle and applying continuous learning principles, you can challenge your deep-rooted paradigms and validate the standards that you hold yourself accountable to. Your values influence everything that you say and do. Values also act as a compass to guide you when […]
Principles of Leadership and Management
This course, created by ILM has been designed to help you learn about leadership styles, making the right decisions, and using KPIs.
Promoting Well-being
How can well-being be promoted in a company? Managing people sustainably is not possible without answering this essential question. Valorising the contribution of every worker, listening to them, acknowledging the work they have done and managing the relationship with them are the pillars of sustainable leaders and managers. The aim is to ensure the creation […]
Sales Coaching: Unlocking Potential
Sales coaching can be a powerful tool for growth and development. Its purpose is to facilitate the achievement of personal or professional goals, through a supportive and structured environment in which an individual can identify areas for growth, set goals and develop the skills and strategies needed to succeed.