Sustainable Work
Sustainability is a precious opportunity for companies and managers to think of business in a different way and transform how it is organised. What impact does it have on people management? Which aspects and dimensions does it involve? In this course, we will discuss how people management is an essential step in a company’s pathway […]
Team Leadership
Can you count on a good team? Are the right people in the right jobs? Are your employees prisoners of their roles, or can they look beyond them and work together? In this course, you will learn how to manage the roles of your employees, paying attention to the needs of individuals and with an […]
The Effective Leader
This course looks at the four types of leader: directive, consultative, delegative and participative and the characteristics of each. We will explore the three areas of need: task needs, individual needs and team needs and look at ways in which you can motivate your team.
The Manager Coach
Would you rather have team members who carry out your instructions without question, or people who are autonomous, able to tackle and solve problems without relying on your instructions? As a leader, do you happen to have passive collaborators, who do the minimum that is required of them in order to fulfil their duties? As […]
Unlock Your Team’s Potential
Have you ever attended meetings that are inconclusive? Have you ever worked without knowing the objectives and deadlines? Have you ever been involved in in a team that does not cooperate or is in conflict? In this course, you will learn what “the keys of a winning team” are in order to transform a diverse […]
A Meeting with Six Hats
Do you ever attend conflictual meetings? Does everyone tend to try and impose their views on the others? Do you hear phrases like the following? “It’ll be fine.” “It won’t work.” “You’re the usual killjoy.” “Are you angry with me?” “We need an idea here.” “No, here we need a plan…” In this course, you […]
A Strategic Business Vision for Anticipating and Adapting to the Market
In this course, you’ll learn the key points for understanding how to analyse the characteristics of the environment in order to identify new opportunities, set long-term goals, and define strategic priorities to address immediate operational challenges.
Appraisal Interviews
An appraisal interview presents an opportunity for appraisees to clarify anomalies in their job descriptions, review their performance and resolve work-related problems. This course explores how to prepare for the appraisal interview, what types of questions to ask and what to consider moving forward.
Chair and Lead Meetings
This course, created by ILM has been designed to help you carry out a performance appraisal, and support your team’s learning and development.
Communicating to Influence (British English)
Does the listener actually hear what you want them to? Learn how to build rapport and trust, analyse how people prefer to think and communicate, read and use body language effectively, so that your message is clearly delivered. (UK Version)