Change Management: Change Leadership (UK)
Change is a reality of modern business life and so becoming more comfortable with it can really stand you in good stead. When everything feels like it’s changing around you, having the confidence and skills to move forward can help you to be an asset to your organisation. As an individual within an organisation, it’s […]
Communicating Performance Expectations (British English)
Do colleagues know what you expect? Learn how to communicate your expectations positively and clearly. You’ll ensure that you and your colleagues have a shared understanding of objectives, priorities and success criteria. (UK Version)
Evaluating Performance (UK)
Explore the pros and cons of different evaluation strategies to evaluate an individual’s performance fairly and accurately. Learn how to take a positive approach to emotional or negative responses to your evaluation. UK English Version.
Growing Your Team to High Performance (UK)
Help your team achieve high performance by harnessing its evolution. For each stage of growth you’ll see how team members feel and behave, the necessary business the team needs to complete, the possible problems and the positive actions you, as team leader, can take and the skills you’ll need. (UK Version)
Handling Difficult Conversations
It could be addressing someone’s behaviour or work performance, breaking the news about redundancies, turning someone down for promotion or trying to get a long-term absentee back to work. Whatever the issue at stake, being able to approach these kinds of difficult conversations constructively is a crucial skill for managers. A positive outcome can mean […]
How to Give Constructive and Transformational Feedback
In this course, you’ll learn the key points for giving appropriate feedback which helps develop the team’s skills, increases transparent communication and recognises the effort of the team’s professionals as well as their strengths and areas for improvement;all of this with the goal of achieving the desired results.
How to Objectively Evaluate Your Team’s Performance
In this course, you’ll learn the key points for effective operational management of the performance and results of team members, in order to establish future goals.
How to Supervise Remote Teams
In this course, you’ll learn the key elements for an adequate virtual follow-up of remote teams to reduce to a minimum any problems caused by physical distance or by technical issues, and fostering engagement and connection between team members.
Improving Group Dynamics (UK)
Explore how group dynamics can affect individual performance and learn how to help your team members contribute and participate. See how to improve your team’s ability to collaborate by improving internal relationships and valuing the different roles team members adopt. (UK Version)
Involving and Delegating: The Key Tools of a Leader
In this course, you’ll learn the key points for involving and engaging team members so that they want to do what they have to do. Also necessary guidelines and procedures for effectively delegating tasks, responsibilities and duties.