Talent Management
This course introduces the key elements of talent management, what it is and why it is important.
Technical Writing: Ensuring Readability
Do you think the reader will read your text all in one go? Do you sometimes happen to overlook the aesthetics and emotion of the text? With this course, you will learn how to put yourself in the reader’s shoes and to consider them the same as the “guiding light” of your words.
Technical Writing: Tricks of the Trade
Do you write sentences that are so long the reader struggles to understand the point you are making? Is the semi-colon a thing of the past? Is your text dull and devoid of colour? With this course you will learn some of the rules of effective technical writing and discover how to use the most […]
Technical Writing: What Is It?
Write, write, write…but are you convinced nobody will read your work? Do you do as much as you can to write in a streamlined, concise, and clear manner, but often find yourself writing long texts that are difficult to read or incomprehensible? With this course you will learn about technical writing, which is not a […]
Techniques To Close More Sales
In this course, you’ll learn the techniques and behaviours that can help the salesperson prepare for successfully closing a sale, and to help them close as many sales as possible in order to achieve their targets.
Telephone Manner
This course explores using the telephone in the workplace and how to answer and make calls professionally. You wont always have the knowledge or information to be able to help a caller with their enquiry and so this course gives advice on how to deal with such instances, from transferring calls and taking messages to […]
The Art of Delivering a Lesson/Training Session
Do you ever ask yourself how to keep alive the interest and attention of the classroom? Do you know how to choose the best method to achieve the educational objectives? How to facilitate the individuals’ motivation to learn? Knowing how to teach a lesson is an art that can be learned. In this course, you […]
The Art of Listening
When you are speaking with someone else, do you immediately come to the point or do you ask some questions to get a better idea of what the other person has to say to you? When someone is talking to you, do you keep on doing whatever you happen to be doing at the moment […]
The English Sentence
Its recommended that writers use a variety of sentence types that flow from one to the next to create a piece of text thats interesting, cohesive and coherent. This course explores the different types of sentence and the components used to build a sentence.
The Meeting: Before and After
Do you think that meetings are just a waste of time? At the end of meetings, do you ever wonder what the results were, and what concrete proposals have arisen? In this course, you will see what should be done before and after a meeting in order to have truly constructive collaboration.