Digital Project Management
In this course, you’ll learn the key points for using technological resources responsibly and not excessively in project management, knowing how to switch off and avoid dependence on the numerous different applications available.
Elevator pitch: The ultimate technique for capturing attention
In this, you´ll learn the techniques and tips to be able to capture people’s attention quickly and effectively.
Energy Saving at Work (UK)
Businesses are struggling with increased energy costs in a challenging economic climate. Now, more than ever, thinking about your energy usage can make a significant difference to the profitability of your organisation, save you money and reduce your carbon footprint. This course covers why energy saving matters and what you can immediately do to increase […]
Environmental Responsibility
Did you know that if we continue at the current rate of growth, we’ll need three planets by 2050? Are you aware of the impact your ecological footprint is having on the Earth? Would you like to do something but think the problems are so big that you won’t be able to tackle them alone? […]
Ethical influencing: Persuading without tricks and traps
In this, you´ll learn the essentials to understanding the differences between persuasion and manipulation in order to know how to influence other people without compromising honesty and personal ethics.
Exceptions for Understanding, Exceptions for Changing
Have you ever noticed that the mind only finds what it is looking for? In this course you will strengthen your awareness of this phenomenon and discover how to make your approach more flexible
Exploring Needs (British English)
Are you able to spot what your customers need and want? Discover how to ask skillful questions to draw them out, listen actively and tune into your customer by reading their body language and interpreting the meaning behind the words they say. (UK Version)
Express Your Emotions Without Fear
In this, you´ll learn the guidelines to learn how to open up to others and how to express feelings and emotions.
Feedback as a Tool for Personal Growth
In this course, you’ll learn the key points for giving feedback directly, honestly and sincerely as an observer of the behaviour, and learning to take an interest in the feedback you receive and be positive about it, all in order to improve your professional activities and achieve personal growth.
First Contact (British English)
What first impression do you give when you first meet or speak to a customer? Here you’ll put yourself in your customer’s shoes and learn how to see yourself through their eyes. Discover how to make that vital good first impression and set the tone for a successful relationship. (UK Version)