Sustainability and Climate Change (UK)
Sustainable choices and behaviours are increasingly being promoted at work, in the media, and in our daily lifestyles, all encouraging us to take responsibility for the future wellbeing of our planet and its people. This course will explore how organisations use the three P’s of sustainability (consideration of people, planet, and profit) to make sure […]
Sustainability and People (UK)
Sustainable choices and behaviours are increasingly being promoted at work, in the media, and in our daily lifestyles, all encouraging us to take responsibility for the future wellbeing of our planet and its people. This course will explore how organisations consider **people** to make sure that their actions are having a positive impact, and what […]
Sustainability and Profit (UK)
Sustainable choices and behaviours are increasingly being promoted at work, in the media, and in our daily lifestyles, all encouraging us to take responsibility for the future wellbeing of our planet and its people. This course will explore how organisations consider **profit** to make sure that their actions are having a positive impact, and what […]
Sustainability and the Planet (UK)
Sustainable choices and behaviours are increasingly being promoted at work, in the media, and in our daily lifestyles, all encouraging us to take responsibility for the future wellbeing of our planet and its people. This course will explore how organisations consider **the planet** to make sure that their actions are having a positive impact, and […]
Taking Action
Once a decision has been made, the next step is to take action and implement it. This course explores several approaches to help you ensure the implementation process is successful including the G.R.O.W (Goal, Reality, Options, Wrap-Up) and V-SAFE (Valuable, Suitable, Acceptable, Feasible and Enduring) models.
Team Roles
Are you uncertain about your role in the working group? Do you find it difficult to work together with people in roles different from yours? Are you unsure as to what you can ask the other members of your team?
Team Value
“I carry out my tasks, I do not care what others do…” “What is the purpose of the work I’m doing?” “If I have to explain everything to you, I would rather do it myself!” Have you ever heard such phrases at work? Would you like to integrate better with your colleagues and feel part […]
The 6 principles of influence to persuade more and better
In this, you´ll learn the essentials to know the 6 principles of persuasion and learn how to use them in your everyday life, thus improving your ability to influence other people.
Customer Service Essentials (British English)
Part of the Customer Services Fundamentals range of courses brought to you by Engage in Learning. Discover how to adopt a positive attitude and fix the problem sensitively by following a systematic process. Learn how to avoid the pitfalls that delay resolution and how to look for the opportunities to create customer loyalty and turn […]
Digital Collaboration
This course explores the 3 elements all businesses need to support digital collaboration with any organisation. Learners will also examine the 6 key considerations all organisations should look at when investigating into developing their digital collaboration tools. This course also gives practical tips to the learner on the dos and donts of digital meetings and […]