Coaching Skills (British English)

Do you know the difference between a learner-centred and a coach-centred approach? Do you know how to balance approaches during a coaching session? Learn when to “tell” ,when and how to help learners work out their own solutions using a careful mix of communication techniques. Coaching has become an essential ingredient of leadership required to […]

Company Culture

Company culture refers to the working environment created by an organisation, and the relationship that employees will have with the organisation as a result. This course will explore the different kinds of company culture, considering how the workplace environment can play a pivotal role in the success of organisations. It will also detail how best […]

Conducting a Performance Review (British English)

Can you get a performance review off to a good start and finish on a positive note? Find out how to raise and handle performance issues constructively, including how and when to praise and recognise good performance during a performance review. (UK Version)

Conducting Annual Performance Reviews

The learner will complete a 20 multiple choice pre-assessment activity at the beginning of the course. Based on the results of the learners assessment the course will automatically generate content based on their incorrect answers. The course therefore will only focus on the learners gaps rather than asking them to complete a full course if […]

Conveying The Business Vision

In this course, you’ll learn the key points and successful behaviours in order to convey your company’s business vision in a way that’s clear, coherent, attractive and motivating, and thus help the team commit to it and keep in line with the company’s guidelines.

Developing Leadership

The primary responsibility of a leader is to ensure their team achieves its task. This course will look at how to define the task and set objectives. We will explore the different leadership styles and the characteristics of each. The main functions of leadership include controlling the process of achieving the task, evaluating the outcome […]

Developing Leadership Skills

A team leader or manager needs to be an effective decision-maker, communicator, mentor, motivator, and coach. Managers are responsible for driving and sustaining performance, both of their team as a whole and the individuals within it, as well as looking after their professional development. New leaders can find the competing demands of their role particularly […]

Effective Delegation

Delegation is vital to the success of a team. This course will explore the benefits of delegation, deciding what to delegate, planning and then briefing your team and monitoring the teams progress.

Effective Delegation (British English)

Delegation is a valuable skill when managing and working with others. To delegate effectively means being able to hand over responsibility for a task and feeling confident that the person you’re delegating to is set up to succeed. This course helps you get the most out of your time and empower those you work with […]

How to Be A Good Leader

In this course, you’ll learn the key points for leading teams, adapting to different team member profiles, motivating, communicating, supervising, monitoring, guiding and developing to create effective teams.