Effective Meetings

The most common meetings are those which aim to inform, consult, solve problems or make decisions. This course looks at the planning stage, in which you set objectives, create an agenda and decide who will attend the meeting, where it will take place and when. We will also explore some useful hints and tips to […]

Effective Problem-Solving

In this course, you’ll learn the key points for developing effective methods of reflection, analysis and working, allowing you to reach agreements and efficiently implement solutions to problems, to ensure they are resolved quickly and effectively.

Effective Research

Research plays an integral role in both our professional and personal lives, helping us to broaden our knowledge, answer difficult questions or find solutions to problems. This course explores the benefits of research, considering how to set objectives, use this objective to search for information effectively, and organise and keep a record of your findings.

Effective Writing

Writing is an essential part of working life, but do you know how to write effectively? This course explores how to prepare for writing, how to structure your document, how to express yourself clearly with carefully chosen words and finally how to edit, correct and improve your writing.

Encourage Innovation

This course, created by ILM has been designed to help you generate and test innovative ideas in the workplace, and then make them work.

Enhance Your Persuasive Communication Skills

In this course, you’ll learn the key points to communicate effectively, adapting the message to each individual, demonstrating listening and empathy and building a solid, convincing argument which allows you to achieve your personal and professional objectives.

Environmental Awareness Refresher

The way we treat our environment is becoming increasingly important. How we live our lives impacts the Earth both on a local and global level.

Expressing Yourself

The way in which people present themselves can be affected by a number of factors, both social and cultural. Public speaking can be a daunting task and is often something that people fear. This course will provide you with advice and guidance on preparing your speech, finding your voice and presenting to others.

Finance for Non-Finance Professionals

In this course, you’ll learn the essentials to change your lifestyle and learn new habits and tips to manage both your personal and professional finances and facilitate the acquisition of basic knowledge about economic concepts and financial statements that will help you to start up or run your business in an optimal way.