How to Develop Your Emotional Intelligence

In this course, you’ll learn the key points for understanding and controlling your own emotions, motivating yourself and your team, and improving your empathy and social skills in order to develop your emotional intelligence.

How to Give Feedback

This short course explains how to use an appreciative enquiry approach to provide regular, honest feedback that enables your staff to grow in confidence and make sustainable improvements to their performance. Giving feedback is an essential part of supporting staff development in the workplace and creating a learning culture. Feedback helps to develop both individuals […]

Hybrid Working (British English)

For many people, working life has been disrupted in recent times, with more and more roles now undertaken from home – at least some of the time. Research shows that most people welcome this change from regular travel to and working in an office. ‘Hybrid working’, if done right, has the potential to result in […]

Impact and Influence

Two of life’s most important skills are the ability to influence and have a positive impact on the people around you. This module explores a range of strategies to help improve those skills.

Influencing People

We spend a lot more time trying to influence other people than we might realise. From our earliest years at home and at school, we grow up learning how to influence our friends and family and we learn – often the hard way – what works and what doesn’t. Being able to persuade and influence […]

Innovation

Innovation can spark new business ideas and revolutionise the way we all live our lives. This course will give learners models and tips to help increase their innovation skills.

International Business Travel

International Business Travel will introduce learners to the key areas that should be considered when planning and undertaking an international trip ensuring appropriate action is taken to keep you safe, secure and healthy.

Introduction to Agile Methodologies

If we’re going to develop a product, is it better to present a short-term or long-term strategy? Should we adapt to the circumstances or stick with an ironclad objective? Agile methodologies bring about a new way of doing things: flexibility, adaptive learning and a focus on the customer in order to constantly evolve.