{"id":3942,"date":"2026-05-01T20:49:20","date_gmt":"2026-05-01T20:49:20","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/customer-service-essentials-british-english\/"},"modified":"2026-07-15T15:21:16","modified_gmt":"2026-07-15T15:21:16","slug":"customer-service-essentials-british-english","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/it\/elearning\/customer-service-essentials-british-english\/","title":{"rendered":"Customer Service Essentials (British English)"},"content":{"rendered":"<p>Part of the Customer Services Fundamentals range of courses brought to you by Engage in Learning.<br \/>\nDiscover how to adopt a positive attitude and fix the problem sensitively by following a systematic process. Learn how to avoid the pitfalls that delay resolution and how to look for the opportunities to create customer loyalty and turn complaints into compliments.<\/p>\n<p>(UK Version) (Kallidus)<\/p>","protected":false},"excerpt":{"rendered":"<p>Part of the Customer Services Fundamentals range of courses brought to you by Engage in Learning. Discover how to adopt a positive attitude and fix the problem sensitively by following a systematic process. Learn how to avoid the pitfalls that delay resolution and how to look for the opportunities to create customer loyalty and turn [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[20],"class_list":["post-3942","elearning","type-elearning","status-publish","hentry","category-business-skills"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/elearning\/3942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/elearning\/3942\/revisions"}],"predecessor-version":[{"id":9125,"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/elearning\/3942\/revisions\/9125"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/media?parent=3942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/it\/wp-json\/wp\/v2\/categories?post=3942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}