{"id":6027,"date":"2026-05-01T20:51:22","date_gmt":"2026-05-01T20:51:22","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/consumer-rights-training-for-retailers-services\/"},"modified":"2026-07-15T15:26:55","modified_gmt":"2026-07-15T15:26:55","slug":"consumer-rights-training-for-retailers-services","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/consumer-rights-training-for-retailers-services\/","title":{"rendered":"Formation sur les droits des consommateurs pour les d\u00e9taillants \u2013 SERVICES"},"content":{"rendered":"<p>Cette formation en ligne s'adresse aux personnes travaillant pour une organisation qui fournit un service. Elle les aidera \u00e0 mieux comprendre le droit de la consommation, les droits des clients et les normes juridiques auxquelles elles doivent se conformer. Le cours vise \u00e0 aider l'utilisateur \u00e0 comprendre comment r\u00e9soudre les litiges, conna\u00eetre la responsabilit\u00e9 qu'il incombe en mati\u00e8re de services, et savoir \u00e0 qui s'applique la loi sur les droits des consommateurs.<\/p>","protected":false},"excerpt":{"rendered":"<p>This online training course should be used by individuals who work for an organisation that provides a service. It will help them to better understand consumer law, customer&#8217;s rights, and the legal standards they must meet. The course aims to help the user understand how to resolve any disputes, know the liability they hold when [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[22],"class_list":["post-6027","elearning","type-elearning","status-publish","hentry","category-workplace-compliance-and-dei"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/6027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/6027\/revisions"}],"predecessor-version":[{"id":11197,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/6027\/revisions\/11197"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=6027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=6027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}