{"id":5684,"date":"2026-05-01T20:51:15","date_gmt":"2026-05-01T20:51:15","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/communicating-with-respect\/"},"modified":"2026-07-15T15:26:03","modified_gmt":"2026-07-15T15:26:03","slug":"communicating-with-respect","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/communicating-with-respect\/","title":{"rendered":"Communiquer avec respect"},"content":{"rendered":"<p>La communication avec les clients est la pierre angulaire de toute entreprise, qu'elle soit \u00e9crite comme un e-mail ou une lettre, par t\u00e9l\u00e9phone ou en personne. Ce cours \u00e9tablira l'importance de communiquer avec vos clients de mani\u00e8re respectueuse et productive. Il explorera comment r\u00e9\u00e9valuer la fa\u00e7on dont vous traitez vos clients peut transformer votre relation avec eux et fournira certains des outils que vous pouvez utiliser pour changer votre approche de la communication au travail.<\/p>","protected":false},"excerpt":{"rendered":"<p>Communication with customers is the cornerstone of any business, whether in writing like an email or a letter, over the phone or in person. This course will establish the importance of communicating with your customers in a respectful and productive manner. It will explore how reassessing the way in which you treat your customers can [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[22],"class_list":["post-5684","elearning","type-elearning","status-publish","hentry","category-workplace-compliance-and-dei"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/5684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/5684\/revisions"}],"predecessor-version":[{"id":10857,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/5684\/revisions\/10857"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=5684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=5684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}