{"id":4294,"date":"2026-05-01T20:49:26","date_gmt":"2026-05-01T20:49:26","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/disabled-adventures-in-customer-service\/"},"modified":"2026-07-15T15:22:15","modified_gmt":"2026-07-15T15:22:15","slug":"disabled-adventures-in-customer-service","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/disabled-adventures-in-customer-service\/","title":{"rendered":"Aventures pour personnes handicap\u00e9es dans le service \u00e0 la client\u00e8le"},"content":{"rendered":"<p>Dans ce cours, nous abordons le service client avec un regard malicieux, du point de vue des clients et des utilisateurs handicap\u00e9s, \u00e0 travers les exp\u00e9riences d'un groupe de com\u00e9diens professionnels handicap\u00e9s du collectif de com\u00e9die Abnormally Funny People. Guid\u00e9 par Simon Minty, membre fondateur et formateur \u00e9minent en mati\u00e8re de handicap, le cours offre un aper\u00e7u personnel et des conseils pour accueillir les clients handicap\u00e9s, et d\u00e9montre comment une combinaison de confiance, de bon sens et de comp\u00e9tences en communication est la cl\u00e9 pour fournir un service appropri\u00e9 et inclusif \u00e0 votre client\u00e8le handicap\u00e9e.<\/p>","protected":false},"excerpt":{"rendered":"<p>In this course, we take a wry look at customer service from the perspective of disabled customers and service users through the experiences of a group of disabled professional comedians from the comedy collective Abnormally Funny People. Guided by founder member and leading disability trainer Simon Minty, the course provides personal insight and guidance on [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[20],"class_list":["post-4294","elearning","type-elearning","status-publish","hentry","category-business-skills"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4294","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4294\/revisions"}],"predecessor-version":[{"id":9474,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4294\/revisions\/9474"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=4294"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=4294"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}