{"id":4292,"date":"2026-05-01T20:49:26","date_gmt":"2026-05-01T20:49:26","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/difficult-conversations\/"},"modified":"2026-07-15T15:22:15","modified_gmt":"2026-07-15T15:22:15","slug":"difficult-conversations","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/difficult-conversations\/","title":{"rendered":"Conversations difficiles"},"content":{"rendered":"<p>Les conversations difficiles prennent toutes sortes de formes et de tailles. Il peut s'agir de s'attaquer aux mauvaises performances d'un employ\u00e9, d'annoncer la triste nouvelle de licenciements, ou de traiter d'un probl\u00e8me personnel sensible affectant un membre du personnel \u2013 mais quel que soit le probl\u00e8me, \u00eatre capable d'aborder des conversations d\u00e9licates avec confiance est une comp\u00e9tence cruciale pour tous les leaders et managers.<br \/>\nEn combinant un drame original puissant avec l'avis d'experts en m\u00e9diation professionnelle de premier plan, ce cours montre comment \u00e9liminer la peur des conversations difficiles, adopter une approche constructive et vous assurer d'atteindre le r\u00e9sultat souhait\u00e9.<\/p>","protected":false},"excerpt":{"rendered":"<p>Difficult conversations come in all shapes and sizes. It might be tackling an employee\u2019s poor performance, breaking news of redundancies, or dealing with a sensitive personal issue affecting a member of staff &#8211; but whatever the issue, being able to approach tricky conversations with confidence is a crucial skill for all leaders and managers. Combining [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[20],"class_list":["post-4292","elearning","type-elearning","status-publish","hentry","category-business-skills"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4292\/revisions"}],"predecessor-version":[{"id":9472,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4292\/revisions\/9472"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=4292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=4292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}