{"id":4179,"date":"2026-05-01T20:49:24","date_gmt":"2026-05-01T20:49:24","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/satisfying-challenging-customers\/"},"modified":"2026-07-15T15:21:55","modified_gmt":"2026-07-15T15:21:55","slug":"satisfying-challenging-customers","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/satisfying-challenging-customers\/","title":{"rendered":"Satisfying Challenging Customers"},"content":{"rendered":"<p>Part of the Customer Services Fundamentals range of courses brought to you by Engage in Learning.<br \/>\nEvery customer is different! Explore how to help a sample of different challenging customer situations with a friendly, calm and professional approach including: an uncommunicative customer, a customer who is wrong, an indecisive customer, a rude customer, and a customer who isn&#8221;t familiar with the ins and outs of your product or service.<br \/>\nUK English Version.<\/p>","protected":false},"excerpt":{"rendered":"<p>Part of the Customer Services Fundamentals range of courses brought to you by Engage in Learning. Every customer is different! Explore how to help a sample of different challenging customer situations with a friendly, calm and professional approach including: an uncommunicative customer, a customer who is wrong, an indecisive customer, a rude customer, and a [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[20],"class_list":["post-4179","elearning","type-elearning","status-publish","hentry","category-business-skills"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4179\/revisions"}],"predecessor-version":[{"id":9359,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4179\/revisions\/9359"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=4179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=4179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}