{"id":4109,"date":"2026-05-01T20:49:23","date_gmt":"2026-05-01T20:49:23","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/how-to-give-bad-news-without-losing-customers\/"},"modified":"2026-07-15T15:21:44","modified_gmt":"2026-07-15T15:21:44","slug":"how-to-give-bad-news-without-losing-customers","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/how-to-give-bad-news-without-losing-customers\/","title":{"rendered":"How to give bad news without losing customers"},"content":{"rendered":"<p>In this, you\u00b4ll learn the essentials to learn how to communicate professionally and empathetically in situations where you are unable to meet the customer&#8217;s demands.<\/p>","protected":false},"excerpt":{"rendered":"<p>In this, you\u00b4ll learn the essentials to learn how to communicate professionally and empathetically in situations where you are unable to meet the customer&#8217;s demands.<\/p>","protected":false},"featured_media":0,"template":"","categories":[20],"class_list":["post-4109","elearning","type-elearning","status-publish","hentry","category-business-skills"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4109\/revisions"}],"predecessor-version":[{"id":9290,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/4109\/revisions\/9290"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=4109"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=4109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}