{"id":3526,"date":"2026-05-01T20:48:40","date_gmt":"2026-05-01T20:48:40","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/increase-customer-satisfaction-by-creating-a-customer-experience-culture\/"},"modified":"2026-05-01T20:48:40","modified_gmt":"2026-05-01T20:48:40","slug":"increase-customer-satisfaction-by-creating-a-customer-experience-culture","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/increase-customer-satisfaction-by-creating-a-customer-experience-culture\/","title":{"rendered":"Increase Customer Satisfaction by Creating a Customer Experience Culture"},"content":{"rendered":"<p>In this course, you&#8217;ll learn the key points for leading customer-orientated teams, teaching about the importance of creating positive customer experiences, conveying how important it is that every professional is focussed on customer satisfaction, acquisition, loyalty and retention, and creating committed teams and environments which make a positive impression on customers.<\/p>","protected":false},"excerpt":{"rendered":"<p>In this course, you&#8217;ll learn the key points for leading customer-orientated teams, teaching about the importance of creating positive customer experiences, conveying how important it is that every professional is focussed on customer satisfaction, acquisition, loyalty and retention, and creating committed teams and environments which make a positive impression on customers.<\/p>","protected":false},"featured_media":0,"template":"","categories":[19],"class_list":["post-3526","elearning","type-elearning","status-publish","hentry","category-leadership-and-development"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/3526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":0,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/3526\/revisions"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=3526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=3526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}