{"id":3450,"date":"2026-05-01T20:48:38","date_gmt":"2026-05-01T20:48:38","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/handling-difficult-conversations\/"},"modified":"2026-05-01T20:48:38","modified_gmt":"2026-05-01T20:48:38","slug":"handling-difficult-conversations","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/fr\/elearning\/handling-difficult-conversations\/","title":{"rendered":"Handling Difficult Conversations"},"content":{"rendered":"<p>It could be addressing someone\u2019s behaviour or work performance, breaking the news about redundancies, turning someone down for promotion or trying to get a long-term absentee back to work. Whatever the issue at stake, being able to approach these kinds of difficult conversations constructively is a crucial skill for managers. A positive outcome can mean the difference between an employee becoming more engaged and productive, or getting increasingly dissatisfied, going absent or even making a grievance claim.<br \/>\nThis course uses powerful original drama and insight from leading workplace mediation experts to look at difficult conversations in a new light and demonstrate how to achieve the outcome you want.<\/p>","protected":false},"excerpt":{"rendered":"<p>It could be addressing someone\u2019s behaviour or work performance, breaking the news about redundancies, turning someone down for promotion or trying to get a long-term absentee back to work. Whatever the issue at stake, being able to approach these kinds of difficult conversations constructively is a crucial skill for managers. A positive outcome can mean [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[19],"class_list":["post-3450","elearning","type-elearning","status-publish","hentry","category-leadership-and-development"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/3450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":0,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/elearning\/3450\/revisions"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/media?parent=3450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/fr\/wp-json\/wp\/v2\/categories?post=3450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}