{"id":4071,"date":"2026-05-01T20:49:22","date_gmt":"2026-05-01T20:49:22","guid":{"rendered":"https:\/\/plusdynamique.net\/elearning\/business-phone-calls-complaint-handling\/"},"modified":"2026-07-15T15:21:37","modified_gmt":"2026-07-15T15:21:37","slug":"business-phone-calls-complaint-handling","status":"publish","type":"elearning","link":"https:\/\/plusdynamique.net\/de\/elearning\/business-phone-calls-complaint-handling\/","title":{"rendered":"Business Phone Calls: Complaint Handling"},"content":{"rendered":"<p>&#8220;I&#8217;m not interested.&#8221;<br \/>\n&#8220;I&#8217;m sorry, it&#8217;s not for us.&#8221;<br \/>\n&#8220;Is it you again?&#8221;<br \/>\n&#8220;Is it even possible that&#8230;?&#8221;<br \/>\n&#8220;I really don&#8217;t think that&#8230;&#8221;<br \/>\n&#8220;Have you understood the problem or not?!?&#8221;<\/p>\n<p>Is this all you ever hear on the phone? <\/p>\n<p>In this course, you will learn how to handle complaints and objections with minimal effort, and always have a win-win situation!<\/p>","protected":false},"excerpt":{"rendered":"<p>&#8220;I&#8217;m not interested.&#8221; &#8220;I&#8217;m sorry, it&#8217;s not for us.&#8221; &#8220;Is it you again?&#8221; &#8220;Is it even possible that&#8230;?&#8221; &#8220;I really don&#8217;t think that&#8230;&#8221; &#8220;Have you understood the problem or not?!?&#8221; Is this all you ever hear on the phone? In this course, you will learn how to handle complaints and objections with minimal effort, and [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[20],"class_list":["post-4071","elearning","type-elearning","status-publish","hentry","category-business-skills"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/elearning\/4071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/elearning"}],"about":[{"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/types\/elearning"}],"version-history":[{"count":1,"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/elearning\/4071\/revisions"}],"predecessor-version":[{"id":9253,"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/elearning\/4071\/revisions\/9253"}],"wp:attachment":[{"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/media?parent=4071"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plusdynamique.net\/de\/wp-json\/wp\/v2\/categories?post=4071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}